This course is a study of ethical practices for insurance agents and adjusters, examining some of the ethical dilemmas they face and presenting the topics of deceptive trade practices and fair claims handling.

This course reviews the rules and codes of the state of Oregon which are very helpful in the everyday life of an insurance agent. This course is very useful in order to transact insurance and maintain an agent’s insurance license.

Objectives

• Learn the basic concepts of ethics
• Gain an understanding of ethical decision making
• Compare ethic obligations and legal requirements
• Identify the duties resulting from the law of agency

Major Subjects Covered

• Introduction to Ethics
• The Common Law of Agency
• Perspective on the Unauthorized Practice of Law
• Ethics for the Insurance Industry
• Complex Ethical Dilemmas that Challenge
• Legal Vs. Ethical Requirements
• Agent and Adjuster Liability
• Deceptive Trade Practices and Fair Claims Handling
• Unfair Claims Settlement Practices