FINAL EXAMINATION: Before reviewing any course material, DRE requires you to acknowledge, under penalty of perjury, that you are the person enrolled, and you will be the only person to complete the course.
Each final exam is open book, timed and consists of 100 multiple-choice questions. The time allotted is 2.5 hours per exam. During your 1-year enrollment, you may take each final exam and must score 60% or better on each real estate pre-license course.
DRE Policy: If a student fails the final exam, they may be allowed one retake. If they fail the retake, they must re-enroll and take the course over again. Note: If both finals are failed, then you must reenroll in the course and begin over again. A fee of up to $40 may be charged to reenroll in any one course.**WRITTEN FINAL EXAMINATION: If you wish to take your final exam on paper instead of online, please fill out the form "Request to Take Final Exam." You may mail this form to Real Estate License Services, 5059 Newport Ave., #209, San Diego, California 92107, or Fax to (619) 222-8593 OR you may Scan & Email to <[email protected]> Real Estate License Services will arrange for your final exam with a test administrator. If your final exam is not online, course provider will select a test administrator for you. The exam questions, exam answer sheet and test certification will be mailed to the test witness with instructions (how long the test administration is, and where/what to return). When you finish the written test(s), turn it in to the test administrator, who will mail it to Real Estate License Services. The test administrator will need to include a photo copy of the student's current California Driver License or California ID or another identification issued by a governmental agency or a recognized real estate trade organization which bears a photograph, signature and identification number of the student, issued within the immediately preceding five years. The questions used for the final exam must be mailed to Real Estate License Services along with the answers.
**ONLINE FINAL EXAMINATION: If you prefer to take the Exam(s) online, then go to www.RELSTONEexams.com (Examination System) to log in to take online exams using the password given or assigned by us. We strongly urge you to take your final exam online. It's faster, with your certificate of completion downloadable immediately (as long as you have met the minimum study time). If you take your final(s) on paper, there is a great delay due to paperwork having to be mailed back and forth between us and your test administrator. Please note: IF you have enrolled in pre-license courses, and you are planning on taking your final exams online -- we urge you to login to the Examination System, this way you will find out which course to study first, second, third, and so on. YOU will see the list of courses with the "Earliest Exam Date" for each pre-license course.
During the administration of each exam, a timer is displayed to indicate to you, the student, the remaining time allowed to complete the current exam. In addition to the time, there is a display indicating the number of questions that remain unanswered at any given time. The background of the timer is green. When there are only five minutes remaining the background timer turns yellow. When there is only one minute remaining, the background of the timer turns red, and a warning is displayed telling you, the student to submit your answers immediately. If the timer has expired, you may no longer make changes to your exam or manually submit it for grading; the exam system will capture the answers you already have made and submit them automatically for grading. Also, the printing capabilities have been disabled when taking the online exam(s) as mandated by DRE regulations. When the exam is completed and submitted, it is immediately graded, and the results are provided within seconds, letting you know how you performed. If the exam is not completed successfully, then the student may attempt to take Version B Exam (the make-up test) -And if the score is lower than 60% again for the 2nd time, then you must re-enroll in the course and begin over again.Once you have all course certificates, you may send them to DRE with your exam/license application. Note: Once you pass an exam, the Certificate of Completion never expires.
REFUNDS: Students may apply in writing to REAL ESTATE LICENSE SERVICES, mailing address, 5059 Newport Ave., #209, San Diego, California 92107 within 15 days from the date of enrollment and cancel and receive a refund for the full tuition. All REAL ESTATE LICENSE SERVICES materials must be returned in good condition at the time of cancellation; the materials should not be soiled, torn or marked upon (if book materials were shipped and part of your order). Refunds are not allowed if any work has been submitted.
RE-ENROLLMENTS: If the course has not been completed within twelve (12) months of enrollment, the student must reenroll. IN NO CASE MAY THE PERIOD OF ENROLLMENT EXTEND BEYOND TWELVE (12) MONTHS. If the student has not completed the course within 12 months from the original date of enrollment, the enrollment expires. The student must re-enroll and begin the course over again in order to complete the course. The student may re-enroll under such circumstances for a discounted re-enrollment fee of $40.00 per course.
TRANSFERS: Courses may be transferred to another person by paying a transfer fee of $30.00 per course. Transfers are not allowed if any work has already been submitted.
COURSE PROVIDER COMPLAINT STATEMENT: A Course provider complaint form is available on the California Department of Real Estate (DRE) website at www.dre.ca.gov. Access this form by typing "RE340" in the search box located in the upper right corner of the home page. An information form regarding course provider complaints, "RE340A" is also available.
DISCLAIMER THIS COURSE IS APPROVED FOR LICENSING EDUCATION CREDIT BY THE CALIFORNIA DEPARTMENT OF REAL ESTATE. HOWEVER, THIS APPROVAL DOES NOT CONSTITUTE AN ENDORSEMENT OF THE VIEWS EXPRESSED BY THE COURSE SPONSOR, INSTRUCTOR, AUTHORS, OR LECTURERS.