R.E. General Information
Real Estate License Services
A RELSTONE® Company
P O Box 394, Escondido CA 92033
(619) 222-2425 // Email: rels@relstone.com
California Department of Real Estate (DRE)
DRE Sponsor No. 1035
- These courses are presented as correspondence/internet presentation consisting of text reading, mandatory quiz questions and a final exam for each booklet &/or textbook.
- If you enrolled in the 15 hours of continuing education (Agency; Ethics, Professional Conduct, and
Legal Aspects of Real Estate; Fair Housing; Trust Fund Accounting and Handling and Risk
Management for Real Estate Professionals) the minimum time to complete these courses is two days
from the date you have access to the course material. However, if you have enrolled in the 45 hours
of continuing education (Selling Business Opportunities in California or Mortgage Lending along with
the courses: Agency; Ethics, Professional Conduct, and Legal Aspects of Real Estate; Fair Housing;
Trust Fund Accounting and Handling; Risk Management for Real Estate Professionals; Real Estate
Management and Supervision; and the new Implicit Bias then the minimum time you may start
taking the exams is two days from time of enrollment if text material is delivered online, or six days if
enrollment involves delivery of books with no online delivery of text material. The maximum time limit
to complete the 15 hours &/or 45 hours CE courses is twelve (12) months from the date of enrollment. - The Department of Real Estate provides a Course & Instructor Evaluation form on the California
Department of Real Estate Website for students to evaluate and make suggestions. The evaluation
can be accessed on the DRE website www.dre.ca.gov Click on “Forms” and you may print form
“RE318A” to give your input. - The price for this package is no more than $98 + shipping for optional printed books when bundled with up to all 8 C.E. courses with
printed books. This course will sometimes be sold for less when it is combined with other courses or $98 + shipping for optional books
at times of special discounts offered by Real Estate License Services. - All our course booklets are written by RELSTONE® and are 2023-2025 copyrighted.
Agency (41 pages) in the category of AGENCY (3 Credit Hours); Ethics, Professional Conduct, and
Legal Aspects of Real Estate (37 pages) in the category of ETHICS (3 Credit Hours); Fair Housing
(43 pages) in the category of FAIR HOUSING (3 Credit Hours); Trust Fund Accounting and Handling
(40 pages) in the category of TRUST FUND HANDLING (3 Credit Hours); Risk Management for Real
Estate Professionals (40 pages) in the category of RISK MANAGEMENT (3 Credit Hours); Real Estate
Management and Supervision (42 pages) in the category of MANAGEMENT AND SUPERVISION (3
Credit Hours) and Implicit Bias (33 Pages) in the category of IMPLICIT BIAS TRAINING (2 Credit
Hours). The courses for Selling Business Opportunities in California Part 1 (13 Credit Hours) & Part
2 (12 Credit Hours) 5th Edition (247 pages combined) are approved in the category of “Consumer
Protection” as well as Mortgage Lending Part 1 (13 Credit Hours) & Part 2 (12 Credit Hours) 2nd Edition
(345 pages combined) both parts approved in the category of “Consumer Protection.”
MANDATORY QUIZZES:
Beginning January 1, 2011, the DRE Regulations mandate that quizzes be
taken for each correspondence course prior to the final exam. The quiz answers do not count toward your
final course grade; however, you may not proceed to the final exam until your quiz answers have been
submitted to us. The quiz answers may be submitted on paper or over the Internet. You may access your
quiz questions on the Internet by going to www.RELSTONEexams.com or you may use the printed quiz
questions which come with the printed books and mark your answers on the separate quiz answer form
if you order your text material in book form rather than reading your text material on the Internet. In no
case may you see the quiz answers before you take the mandatory quizzes. If you take the quizzes online,
then you will be provided with the correct answer(s) to any questions you miss, along with the page and
paragraph number where the topic of that question and answer may be found. If you do your quizzes on
paper, then you MUST send the answers to us by mail to: P O Box 394, Escondido CA 92033
and you must include a self-addressed stamped envelope in which we will return the answers to the quiz
2 questions. If the quiz is not taken online, we will not provide quiz answers unless a self-addressed stamped
envelope is provided.
FINAL EXAMINATION:
The examination consists of 15 multiple-choice questions each for Management and Supervision; Agency,
Ethics, Fair Housing, Trust Fund Handling, and Risk Management. You must complete each test within
15 minutes. As for the new required course ‘Implicit Bias’ the exam consists of 10 multiple-choice
questions and you must complete within 10 minutes.
If you are enrolled in more than 15 hours of approved continuing education, please be aware that DRE
regulations “Do not permit taking more than 15 hours credit of C.E. finals in one 24-hour period.”
The number of questions on the final examination for the Consumer Protection CE courses is as follows:
Business Opportunities Part 1 & Part 2 OR Mortgage Lending Part 1 & 2 each part consists of 40 multiple.choice questions and you must complete the exam for each part within 40 minutes.
**WRITTEN FINAL EXAMINATION:
Once the mandatory quizzes have been completed, and you wish
to take your final exam on paper instead of on the Internet, please fill out the form “Request To Take Final
Exam.” You may mail this form to Real Estate License Services, P O Box 394, Escondido CA 92033, or fax to (619) 222-8593. Real Estate License Services will arrange for your final exam
with a test administrator. If your final exam is not online, course provider will select a test administrator
for you.
examination by asking you (the student) to show one of the following: (a) current California driver license.
(b) current California ID. (c) another identification issued by a governmental agency or a recognized real
estate related trade organization which bears a photograph, signature and identification number of the
student, issued within the immediately preceding five years.
When you finish the test(s), if your final exam is not online, turn it in to the test administrator, who will mail
it to Real Estate License Services. The test administrator will need to include a photo copy of the student’s
current California Driver License OR California ID OR another identification issued by a governmental
agency or a recognized real estate related trade organization which bears a photograph, signature and
identification number of the student, issued within the immediately preceding five years.
The questions used for the final exam(s) must be mailed to Real Estate License Services, P O Box 394, Escondido CA 92033, along with the answers.
If you fail a final exam, you must re-test and take another final (which will have questions different than
the first exam). If both finals are failed, then you must reenroll in the course and begin over again. A fee
of up to $40 may be charged to reenroll in any one course.
**ONLINE FINAL EXAMINATION: You will be required to enter your CA Driver License# or CA ID# or Passport ID NUMBER right before taking the final exam(s) via the Examination System Login Portal, as per DRE regulations. The minimum study time, beginning from your course enrollment date is 48 hours (two days) reading and Quizzes are mandatory and available online immediately after enrollment. Quizzes are not timed and there During the administration of each exam, a timer is displayed to indicate to you, the student, the remaining time allowed to complete the current exam. In addition to the time, there is a display indicating the number of questions that remain unanswered at any given time. The background of the timer is green. When there are only five minutes remaining the background timer turns yellow. When there is only one-minute remaining, the background of the timer turns red, and a warning is displayed telling you, the student to submit your answers immediately. If the timer has expired, you may no longer make changes to your exam or manually submit it for grading; the exam system will capture the answers you already have made and submit them automatically for grading. When the exam is completed and submitted, it is immediately graded, and the results are provided within seconds; letting you know how you performed. If the exam is not completed successfully, then the student may attempt to take Version B Exam (the make-up test) if the score is lower than 70% again for the 2nd time, then you, the student must Click on the Screen to Re-Enroll in the course and begin over again. We have programmed our Multi-Media presentation to prevent you, the student, from accessing your final exams until the appropriate DRE-mandated time periods have passed, after you received the text material, and once the mandatory quizzes have been completed. The finals are automatically setup for you online when you first enroll, but exam questions may not be accessed online until the appropriate time periods for the courses have passed: 2 days from the date the student had access to the course material for any or all the six courses for the three hours credit each (Agency, Ethics, Fair Housing, Trust Funds, Risk Management and including Management & Supervision) and 6 days for the 45 hours combinations (Business Opportunities combo OR Mortgage Lending combo). |
GRADING OF THE FINAL EXAM AND ISSUING OF CERTIFICATES:
A passing grade is based on a minimum passing score of 70% on the open book final exams. Only the final examination grade is used in determining the student’s overall grade. If you took and passed your final exam on paper, an official certificate of completion will be mailed to you within two weeks after receipt of your completed final examination.
If you took your final exam on the Internet, you may print your certificate of completion for up to six (6) months after you passed. But before displaying and printing the completion certificate 8-digit number, you must fill out “Affidavit of Student” (which serves as an online signature) –We asked YOU, the student to type in your name, to provide a Government Issued ID#, to specify the Type of ID, and to Acknowledge (Affirm all is True) DRE requires you to acknowledge, under penalty of perjury, that you are the person who enrolled and did all the work; completing quizzes and exams. In order to complete all courses.
Please note: You are responsible for reporting your course completion to DRE.
When it is time for renewal of your license, most of the time the California Department of Real Estate (“DRE”) will mail you a reminder renewal letter. DRE requires that the Continuing Education Course Verification (RE251) form be used by a licensee upon license renewal, along with other necessary renewal documents. OR you may go to www.dre.ca.gov and file your renewal online, using “eLicensing” (You are responsible for reporting your course completion to DRE; DRE does not accepts course completions directly from schools.) Please put on the application RE251 the eight digit DRE Certificate Number for each course, found on your certificate (do not mail the certificate to the DRE). Additional certificates are $15.00 each. If you wish to renew your real estate license online instead of on paper, you may do so, by registering for “eLicensing” on the California Department of Real Estate homepage at: www.dre.ca.gov
REFUNDS:
Students may apply in writing to REAL ESTATE LICENSE SERVICES, mailing address, P O Box 394, Escondido CA 92033 within 15 days from the date of enrollment and cancel and receive a refund for the full tuition. All REAL ESTATE LICENSE SERVICES materials must be returned in good condition at the time of cancellation; the materials should not be soiled, torn or marked upon. A charge of $25 may be withheld if any materials are not in resaleable condition. Refunds are not allowed if any work has been submitted.
RE-ENROLLMENTS:
If the course has not been completed within twelve (12) months of enrollment, the student must re-enroll and begin the course over again in order to complete the course. IN NO CASE MAY THE PERIOD OF ENROLLMENT EXTEND BEYOND TWELVE (12) MONTHS. If the student has not completed the course within 12 months from the original date of enrollment, the enrollment expires. The student may re-enroll under such circumstances for a discounted re-enrollment fee of $40.00 per course.
TRANSFERS:
Courses may be transferred to another person by paying a transfer fee of $30.00 per course. Transfers are not allowed if any work has already been submitted.
COURSE PROVIDER COMPLAINT STATEMENT:
A Course provider complaint form is available on the California Department of Real Estate (DRE) website at www.dre.ca.gov. Access this form by typing “RE340” in the search box located in the upper right corner of the home page. An information form regarding course provider complaints, “RE340A” is also available.
DISCLAIMER
THIS COURSE IS APPROVED FOR CONTINUING EDUCATION CREDIT BY THE CALIFORNIA DEPARTMENT OF REAL ESTATE. HOWEVER, THIS APPROVAL DOES NOT CONSTITUTE AN ENDORSEMENT OF THE VIEWS EXPRESSED BY THE COURSE SPONSOR, INSTRUCTOR, AUTHORS, OR LECTURERS.
CONTINUING EDUCATION COURSE DESCRIPTIONS:
Implicit Bias
This two-hour Implicit Bias course describes situations when people, without their conscious knowledge, have attitudes
toward others or associate stereotypes with certain people. It offers extensive coverage of real estate broker and
salesperson education regarding the impact of implicit bias, explicit bias, and systemic bias on consumers. It explains
how unconscious bias, if not recognized or unexamined, can result in conduct that impacts some groups in positive ways
and others in negative ways. The course covers the historical and social impacts of those biases and presents actionable
steps students can take to recognize and address their own implicit biases.
Ethics, Professional Conduct and Legal Aspects of Real Estate
Agency
Trust Fund Accounting & Handling
Covers trust fund accounting and handling, including a background of trust funds, managing trust fund bank accounts, maintaining accounting records, reconciling balances of accounting records, documentation requirements, what to expect in an audit or examination, and recording transactions. Also includes twelve simulated DRE trust account forms, entries and reports.
Fair Housing
Risk Management for Real Estate Professionals
Real Estate Management and Supervision
Selling Business Opportunities in California, Part 1 & 2
Mortgage Lending, Parts 1 & 2